GEMKOR.com

What are my payment methods?
You may pay by check, money order, wire transfer, Visa, Master Card, American Express, Discover, PayPal, and Google Checkout.

When will my credit card be charged?
We will only charge your credit card after your order has been shipped. This includes any preordered or backordered products. If your items are shipped separately you will be billed each time a product is shipped.

When will my credit be processed?
Refunds from a returned product are issued to the same card that was used for a purchase and are typically processed 3 to 5 business days after we receive your return. 

Do I have to pay sales tax?
All orders shipped within California will include sales tax on the product portion of your order, unless you provide us with a resale or tax exempt number. Tax is calculated based on the shipping zip code. For international orders, some customers may be required to pay tax or duties as required by their country or local government.

I need a copy of my invoice.
Click the "My Account" link at the top left hand side of our site to print invoices. 

I have a question on my charge.
Click the "My Account" link at the top left hand side of our site to review your orders. If you have further questions or concerns, please "Contact Us" for further assistance.

Is it safe to use my Credit or Debit Card on your website?
We understand that the safety of your personal information is extremely important to you. Our site is protected by SSL (secure socket layer) encryption, the highest standard in Internet security technology to protect your personal data and credit card information from unauthorized access. For more information view our "Privacy Policy".